Title:  Sr. Associate, Demand Management Support (L2)

Job Title: Sr. Associate, Demand Management Support (L2)

Job Code: 41417

Waterdown, Ontario

About the Role

We are seeking a highly motivated, organized, and detail-oriented Sr. Associate, Demand Management Support individual to join our growing team, embedded within the Demand Management team. In this role, you will play a critical part in supporting the sales organization by driving operational efficiency, supporting complex sales cycles, and ensuring compliance with industry-specific regulations and internal processes. You will work closely with Sales, Bids & Proposals, Contracts, CSG, Engineering, and Program Management teams to drive operational efficiency, maintain accurate orders & pipeline data, and enable data-driven decision-making.

The ideal candidate is analytical, proactive, and thrives in a fast-paced environment. If you're passionate about streamlining operations, enhancing productivity, and contributing to orders growth, this is a great opportunity to make a measurable impact within a collaborative and dynamic team.

Primary Responsibilities

In your role on the Demand Management team, you will:

• Generate internal purchase orders to help drive factory production and support tight customer delivery timelines.
• Coordinate with cross-functional teams including Sales, Bids & Proposals, Engineering, Program Management, Supply Chain, Finance, and Demand Planning.
• Monitor and manage critical production time fences and short-term forecast activities to ensure timely release of product specifications for execution.
• Support sales operations activities including order acceptance, pipeline tracking, forecasting, and customer delivery commitments.
• Maintain accurate forecast, pipeline, and customer data across CRM and demand planning systems.
• Identify process improvement opportunities to enhance forecasting, sales operational efficiency, and cross-functional collaboration.
• Ensure compliance with internal processes, documentation standards, and contractual requirements.

Required Capabilities 

• Ability to comfortably work at both the aggregate and detailed level of demand planning
• In-depth knowledge of forecasting methodologies
• Proficient in MS Excel, MS Word, MS PowerPoint, and SharePoint (MS Office)
• Strong organizational skills, analytical, and problem-solving skills with the ability to prioritize workload
• Excellent written, verbal communication and interpersonal skills
• Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
• Ability to quickly acquire sound knowledge of company products and services
• Ability to appreciate priorities and workflow, handle multiple tasks and meet deadlines
• Able to achieve problem resolution through interaction with internal and external customers and process owners
• Acute attention to detail

Desired Education and Experiences 

• Requires broad theoretical job knowledge.
• Bachelor’s Degree with 2 years of prior related experience.
• Graduate Degree with 0-2 years of prior related experience
• In lieu of a degree, minimum of 6 years of prior related experience.

*This posting is for a current vacancy.  In the province of Ontario, Canada, the pay range for this position will be $70,000-$90,000

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