Title:  Sr. Associate, Business Analyst, Operations

Sr. Associate, Business Analyst, Operations (L2)

Reference #40289

Waterdown, Ontario

About the Role

L3HARRIS WESCAM Manufacturing/Repair Operations team is looking for a new member to drive the development and delivery of process and technical solutions.  This role will be active in creating/implementing new business solutions, maintaining/improving all current business systems, and researching/implementing new technologies.

This individual will play a hands on role working with cross functional teams to facilitate workshops, capture business requirements, create functional specifications and prepare gap analysis.

As part of this role, you will become a subject matter expert of ERP system and key tools. This role will allow you to continue to develop your Business Analytics, Project Management and technical skills. 

Primary Responsibilities 

• Lead new implementations and continuous improvement of existing business systems, processes and policies for manufacturing/repair operations
• Lead/participate in workshops to gather requirements and convert into use case, training instructions and departmental practices
• Effectively manage multiple priorities, development, testing, and troubleshooting tasks to meet critical project timelines
• Analysis of data and identifying/implementing solutions derived
• Accountable for compiling and generating monthly reports on operational metrics
• Act as subject matter expert for aspects of Manufacturing Execution System, Enterprise Resource Planning Tools, and related applications for the Manufacturing/Repair Operations team
• Create project business cases – by interfacing with the management team – to analyze processes, determine project scope, define resource, budget, timelines and document the deliverables
• Work with users, management and other business units to investigate issues and make recommendations and implement required changes, including training of users
• Recommend and maintain business system user procedures, system documentation, and standard work instructions to maintain Quality documentation
• Develop strong working relationships with Service and Production, Supply Chain, Materials, Quality, Planning and Finance teams
• Develop functional software design documents. Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.
• Participate in System Integration testing and User Acceptance Testing with the business users to ensure high quality delivery of software updates and process changes
• Provide status reports to the executive sponsor or other stakeholders as required
• Skilled troubleshooting experience to diagnose the root cause of an issue and make recommendations

Desired Skills and Knowledge 

• Advanced user of Microsoft tools with an emphasis on DevOps, Excel, PowerBI, MS project, T-SQL, and Visio
• Knowledge of Agile methodologies (certification would be considered an asset)
• Excellent technical communication skills both verbal and written
• Excellent organizational and planning/project management skills
• Dynamic, resourceful and are known for sense of initiative (sense of urgency, innovative problem solver)
• Ability to challenge the status quo and provide recommendations with supporting data
• Understanding of business systems architecture
• Ability to influence others, and get momentum for your ideas and direction
• High energy, positive mindset, constantly focused on how to get better
• Ability to learn and grow within a fast paced environment
• Process mindset with the ability to spot variability
• Strong facilitation skills, bringing together cohesive and highly engaged teams, with a focus on cross-functional problem solving (ex. 5 why, fishbone, cause map, etc.)
• Strong presentation skills with the ability to easily explain technical concepts to a non-technical audience
• Lean Six Sigma tool proficiency (Problem Solving, FPA, PFMEA, SPC, etc.)
• Working knowledge or relational database management systems (MS SQL)
• Good understanding of industry standards (AS9100, RFID, UID, etc…)
• Project management designation not required but experience leading projects is an asset
• Experience working with a Tier 1 ERP application
• Business experience in Aerospace or Manufacturing/Repair environment using Product Data Management tools
• Must be eligible to meet requirements for Controlled Goods Program (CGP)
• Knowledge of ISO9000/AS9100 standards a plus
• Green Belt certification or experience with lean processes an asset

Education and Experiences 

• Requires practical knowledge of job area.
• Bachelor’s Degree and a minimum of 2 years of prior related experience.
• Graduate Degree or equivalent with 0 to 2 years of prior related experience.
• In lieu of a degree, minimum of 6 years of prior related experience.

*This posting is for a current vacancy.  In the province of Ontario, Canada, the pay range for this position will be $76,000 to $96,000. 

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