Title: Specialist Technical Trainer
Waterdown, ON, CA, L9H 0C5
Job Title: Specialist Technical Trainer (L3)
Job Code: 41424
Waterdown, Ontario
Primary Responsibilities
Design
- Design and develop instructional materials to support Technical training for manufacturing technicians as required to better support future training and capacity requirements including but not limited to e-learning, micro-learning, instructor-led training
Facilitation:
- Lead and facilitate technical training by communicating technical requirements clearly and respectfully to all trainees
- Support & execute training activities including Structured-on-the-Job (SOJT), Functional and Technical Skills development, and Compliance and Mandatory training requirements
- Responsible for delivering training material to targeted areas using blended learning solutions
Evaluation and Competency Assessment:
- Assess participant competency through practical knowledge evaluations:
- Verify workmanship meets applicable acceptability criteria & document results and provide constructive, documented feedback on performance gaps
Technical Support:
- Stay connected to factory team & maintain product knowledge / proficiency via hands-on experience
Audit & Customer Support:
- Support internal and external audits, customer reviews or quality investigations as required
- Provide evidence of:
- Certified Personnel, Training effectiveness, and Compliance to workmanship standards
Safety & ESD Awareness:
- Ensure training covers all current applicable safety and ESD requirements
In addition to being a technical trainer the secondary responsibilities of this role will be creating or updating content for departments that require it to support the future of the business.
Secondary responsibilities
Research:
- Consult with subject matter experts to extract knowledge in order to create training content
- Research (training aids / performance support) in order to create training content
Performance consulting:
- Determine when training will be an effective part of a solution to drive business results, and partner with stakeholders to support business solutions
Design
- Design curricula to meet regulatory and organization requirements for targeted areas
- Design and develop instructional materials to support a variety of learning transfer modalities including but not limited to e-learning, micro-learning, instructor-led training
Continuous Improvement:
- Participate in training function continuous improvement activities for the business unit
Desired Skills and Knowledge
- Strong communication skills with proven track record of distilling complex concepts into simple form
- Excellent interpersonal, collaboration and relationship management skills
- Ability to influence without authority and gain buy-in for new ideas and approaches
- Knowledge of compliance standards and practices in relation to manufacturing
- Ability to manage multiple priorities, with independent and proactive work habits
- Solid capability using Microsoft Office tools with emphasis on PowerPoint, Word, Excel
- Experience working in a technical capacity in a manufacturing environment
- Experience in an AS9100 or similar regulatory environment
Education and Experience
- Requires practical knowledge of job area.
- Bachelor’s Degree and a minimum of 2 years of prior related experience.
- Graduate Degree or equivalent with 0 to 2 years of prior related experience.
- In lieu of a degree, minimum of 6 years of prior related experience
*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $71,000 to $86,000
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