Title:  Business Support Coordinator

Business Operations Coordinator (Level D)

Reference #29825

Waterdown, Ontario

About the Role

Performs general administrative support tasks within the following functional areas: Sales, Demand Management, Program Management & Contracts. Prepares documents, spreadsheets, reports and presentations. Creates and / or maintains appropriate logs, databases, inventories, filing (hard or soft copy), status reports / tracking. May perform some research or data analysis tasks. Manages correspondence and the Director’s calendars.  Will schedule and coordinate meetings, business travel and other events.

Primary Responsibilities 

• Anticipate and highlight key points for action for the Head of Wescam Global Sales, Demand Management, Program Management and Contract Management Team.
• Support cross functional activities with individuals at all levels in a fast paced environment
• Help manage departmental communications to internal and external key stakeholders
• Prioritize conflicting needs; handles matters efficiently, proactively, and follows-through on projects to successful completion
• Manage travel arrangements & expense reporting
• Actively monitor key deadlines and tracking tasks
• Simple budgeting and associated reporting responsibilities, including credit card reconciliation and financial management support
• Provide administrative support to the broader senior leadership team as required, including event management and administrative duties
• Manage and maintain the complex calendars and schedules of Director and direct reports, resolve conflicting priorities and arrange changes as required, that may include coordination, verification, and scheduling of meetings
• Coordination of Visitor Requests requiring: Security & Trade compliance, and manage all associated meeting logistics including room reservations, audiovisual needs, catering etc.
• Coordinate orientation schedules for new sales hires.  Collaborate with sales leadership, HR, and training teams to schedule orientation sessions, product training and introductory meetings.
• Raising and processing internal purchase requisitions & purchase orders
• Lead the planning and execution of Sales Conferences semiannual event
• Reconcile event budgets and invoicing as required
• Assist with the production & management of special projects as required
• Order desk Processing of Product and Service Orders through Order Acceptance System (OAS)
• Assist Demand Planner  / Analyst in forecast updates as required

Required Capabilities 

• Demonstrated ability to achieve high performance goals, ability to work under pressure and meet deadlines in a fast paced environment
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to exercise initiative and judgement whilst maintaining strict confidentiality
• A high level of integrity and commitment to ethical behaviour
• Strong organization, time management skills and attention to detail
• Ability to handle multiple tasks and effectively balance priorities to meet deadlines
• Strong communication skills
• Exceptional grammatical, oral communication skills and problem solving skills
• Excellent interpersonal skills
• Ability to input, revise and format documents in Word, Excel, PowerPoint, sharepoint including the use of advanced features
• Ability to maintain confidential and sensitive information with diplomacy
• Ability to understand the various facets, divisions and groups of L3Harris on a global, national and local level
• Strong decision-making abilities
• Understanding of the functional and department activities
• Knowledge of business travel

Desired Education and Experiences 

• Requires highly developed job knowledge / skills.
• Requires 2 years post-Secondary / Associates Degree with a minimum of 4 years of prior related experience.
• Familiar with travel-related, export, and shipment related logistics is an asset.
• Strong customer service skills, and served as part of a motivated and diverse team