Title: Manager, Cyber Intelligence - Washington, DC
Washington, DC, US, 20004
Job Title: Deputy Director, IT
Job Code: 26428
Job Location: Washington, DC
Job Schedule:
Job Description:
Working at Trenchant means working alongside the best security researchers and product engineers from across the security research and intelligence communities. You will be engaged on the most challenging problems in the toughest environments and delivering solutions supporting the cutting edge of cyber security research.
The primary work location is downtown Washington, DC adjacent to Metro Center. Periodic travel in the DC area and along the eastern seaboard is required. Infrequent travel to our Ottawa, London and Sydney offices in support of technical exchanges is highly encouraged.
We're looking for a Deputy Director Global IT Operations to serve as the key leader of the global team supporting our Security Research and Engineering teams. You’ll be a hands-on technical leader, with a keen eye for security and a passion for technology and service excellence.
You'll bring your first-class System Engineering, networking, and infosec skills to the role and combine them with a strong sense of customer focus. We’re looking for someone who thrives on solving complex challenges and gets genuine satisfaction from helping others succeed.
The Deputy Director is responsible for fostering a culture of collaboration, continuous improvement, and professional growth. This includes staff development, engagement, and well-being, ensuring team members are motivated, skilled, and supported in their professional growth.
Some of the technologies you will have day-to-day interaction with include:
- AWS – scalable global cloud-native infrastructure
- Juniper Networks and IPSec VPNs – connecting our global sites securely
- VMware - powering our core services across the global regions
- Docker - running mission critical workloads in containerised environments
- GitLab and Artifactory – automating deployments and managing our software pipelines
Essential Functions:
- Lead the Global Engineering Support team, fusing priorities from research, engineering, operations and leadership to modernize network infrastructure and realize efficiencies across the business unit.
- Lead, mentor and grow the Global Engineering Support team to ensure staff feel empowered, motivated and equipped to support our global network.
- Ensure the efficient running of the team by working directly with Director Global IT and Trenchant’s Senior Leadership team.
- Manage Trenchant’s global network, confidently editing, improving, and maintaining firewalls (Secuity Zones, Routing polices such as OSPF and BGP, VLANS, Switching, VPNs, etc)
- Improve, deploy and manage Linux based infrastructure. Including root cause analysis of Linux based systems.
- Coordinate and execute rollout of new services, products, and software development infrastructure.
- Triage and diagnose network performance issues, ensuring stable infrastructure for security engineering and research teams.
- Serve as a point of escalation for incident management and resolution.
- Analyse network deployments, identify vulnerabilities, craft plans to improve security and orchestrate necessary interventions.
- Provide infosec consultation and emergency response services to a global team of 150+ security engineers and researchers.
- Deploy and debug infrastructure as code environments.
- Develop and grow junior team members in best IT practices.
- Periodically provide out of hours support to ensure IT systems uptimes.
Qualifications:
- Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
- Experience leading and managing high-performance technical teams.
Preferred Additional Skills
- Strong analytical and problem-solving skills
- Verifiable network or system administrator operations experience
- Ability to manage multiple competing priorities
- Excellent written and verbal communications skills
- Self-motivated, detail-oriented and highly organized
- Current or prior Government security clearance desirable
- Broad experience administering and securing modern server, desktop and mobile operating systems
- Experience securing networks and associated devices (firewalls, IDS/IPS, IPSec, VPNs)
- Experience deploying and managing infrastructure including virtualization technology
- Experience configuring, hardening and operating Linux and Window servers
- Working knowledge of Juniper JunOS
- Knowledge of public-key infrastructure
- Experience with Cloud environments such as AWS, Azure or GCP
- Experience with scripting languages such as Python, Bash, etc.
- Experience aggregating and analysing activity logs
- Intuitive understanding of microservices paradigm and hands-on experience with container deployment and orchestration technologies
- Previous experience supporting software development teams and an understanding of the basic software development lifecycle would be an advantage.
In compliance with pay transparency requirements, the salary range for this role is $125,000 to $232,000 USD. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements
Nearest Major Market: Washington DC