Title:  Quality Technician E

Job Title: QUALITY TECHNICIAN E

Job Code: Recruiter will populate

Job Location: Salt Lake City, UT

Job Schedule: 9/80 (employee's work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off)

Job Description:

Ensures products and services meet company standards and end-user requirements by analyzing and resolving product conformance issues. Deep knowledge of the SAP Enterprise Resource System (ERS) and able to recommend and support enhancements.

• Responsibilities include preparation of control plans and instructions, sampling plans, procedures, and quality records.
• This role involves collaboration in a cross-functional environment to address issues, prevent recurrences, and assist in data generation and analysis.
• Quality Technician will work closely with IT associates, recommending and assisting with enhanced SAP user testing relevant to the quality organization.

Essential Functions:

• Inspect products and associated documents in accordance with L3Harris Workmanship Standards, engineering requirements, customer specifications, work instructions, inspection plans, IPC and other requirements as needed.
• Communicate with internal and external customers regarding questions, concerns, and issues with product, schedule, or documentation.
• Resolve issues related to government databases such as WAWF, PIEE, DFAS, and FTP file transfers from SAP.
• Address issues with UID printers and UID failures.
• Provide peer support, mentorship and training to inspectors while interfacing with test, manufacturing, engineering, production inspection, and leadership.
• Handle and disposition of Nonconforming Material.
• Apply basic elements of process control, determine necessary data collection, analyze data for actionable business acumen.
• Perform root cause analysis, failure mode and effects analysis (FMEA), and control nonconforming material to support corrective and preventive actions.
• Create new processes, tools, and methods to support quality objectives and draft and revise procedures, work instructions, and Control Plans.
• Recommend, assist, and champion Continuous Improvement opportunities and supporting others with CI projects that reduce Touch Time, Defects, and Cycle time.
• Maintain working knowledge and understanding of AS9100 quality standard.
• Present and convey training and information to peers, leadership.
• Creating and completing FAIR and ensuring compliance with FAI requirements using AS9102.
• Support efforts to meet customer and business goals, including working late and weekends when necessary.

Required Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 10 years of prior relevant experience
• 2 years post-Secondary/Associates Degree with a minimum of 6 years of prior related experience.

Preferred Additional Skills:

• In-depth knowledge of industry quality disciplines, including MIL-STD 130, IPC-610 and IPC-620 – certification preferred.
• Technical knowledge of PIEE, WAWF, DFAS, SAP, FTP, and their integration.
• Strong written and oral communication skills, with the ability to interface across the organization.
• Experience in a team environment solving complex problems and balancing workloads.
• Understanding and experience with Project Management, Lean tools, and principles.
• Proven track record of process improvement and compliance with procedures.
• Proven comprehensive understanding of industry standard KPIs and ability to recommend and support actionable improvements.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Visio).
• Familiarity with handling and dispositioning Nonconforming Material including deviations, MRBs, and customer RFVs.
• Knowledge of government and commercial DoD contracts, with the ability to understand complex changes and modifications.
• Comprehensive understanding of L3 metrics, including data mining, sorting and analyzing data for practical business solutions and actionable recommendations.
• Self-starter with strong problem-solving skills who adapts quickly to changing environments, customer requirements and expectations.

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