Title:  Senior Associate, Sales Support

Job Title: Senior Associate, Sales Support

Job Code: 25285

Job Location: Rochester, NY

Job Schedule: 9/80; Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off 

Job Description:

The International Central Sales team members are the main support for International Sales Managers in the Rochester office. Team members communicate needs of the Sales Managers and customers to the functional teams in the office that are needed to compose quotes and perform demonstrations. Central Sales team members are responsible for tracking actions for all Sales Opportunities from the initial customer request up to submitting the required documentation for booking orders. Team members also work closely with International Program Managers and gain experience and insight into how our Programs team works. Overall, the Central Sales team is responsible for assisting with all Orders and Revenue in the yearly AOP for the International Business Unit.

Essential Functions:

• Find solutions and drive tasks in the Rochester office in support of the remotely located Sales Team
• Provide quotes/responses/proformas on RFQs.
• Review all quotes for technical configuration compatibility and suggest new products to replace old ones as appropriate.
• Provide technical support and answers to customers and dealers
• Product demonstration lead for international demonstrations
• Maintain Sales Opportunities and Prospects with forecast team to ensure required changes are updated in CRM and Oracle
• Support Program Managers in gathering cost information and accurate system configurations for large proposals
• Support entertainment activities and prepare logistics for customer visits

Qualifications:

• Bachelor’s Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.

Preferred Additional Skills:

• Microsoft Tools Proficiency – Outlook, Excel, Word, Powerpoint
• Familiarity with L3Harris TCOM radio products
• Knowledge of RF Communications
• Proficiency in reading and understanding Schematics and/or Block Diagrams
• Experience in communicating directly with customers on a regular basis

In compliance with pay transparency requirements, the salary range for this role in New York state is $56,500 - $105,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.