Title:  Senior Associate, IT Security (Identity Lifecycle Management)

Job Title: Senior Associate, IT Security (Identity Lifecycle Management) 

Job Code: 34874

Job Location: Melbourne, FL (On Site) 

Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

Job Description:

Responsible for employee and non-employee account lifecycle management across L3Harris corporate network. Account lifecycle management includes the onboarding and offboarding of employees and non-employees, as well as the conversion and transfer of employees and non-employees between various business entities. This position requires routine professional interaction with Human Resources, hiring managers, employees, non-employees, and various IT Shared Services personnel. L3Harris account lifecycle management covers approximately 52,000 employees and non-employees globally.

Essential Functions:

• Responsible for employee and non-employee onboarding and offboarding.

• Responsible for conversions between employee and non-employee.

• Responsible for transfers of employees and non-employees between business entities.

• Privileged and shadow (secondary) account terminations in conjunction with employee and non-employee terminations.

• Analyze, troubleshoot, and resolve identity issues.

• Projects as required to assist other IT teams with the implementation of new, acquired or upgraded systems.

• Operate in a high transaction processing environment and meet defined SLAs.

• Record activity and approvals in the ticketing system which is Service Now.

• Able to obtain a security clearance

Qualifications:

• Bachelor’s Degree and minimum 2 years of prior relevant experience. Graduate Degree and a minimum of 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.

Preferred Additional Skills:

• Strong problem solving and troubleshooting skills.

• Ability to work in a fast-paced environment, adapting quickly to changing Situations.

• Able to work independently.

• Commitment to maintaining the highest standards of customer service.

• Commitment to quality and accuracy in all areas of responsibility.

• Willing to keep data and information strictly confidential.

• Good oral and written communication skills.

• Experience in one or more of the following support areas is beneficial:

  • Managing user accounts and groups in Active Directory

  • Using a Service Desk ticketing system and preferably Service Now

• Experience with ITIL and/or ISO2000 a plus.

• MCSE, MCP, Security+ or any additional related IT certificates are beneficial.

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