Title:  Principal, IT Business Analysis (Workstream Lead, MRO and Plant Maintenance)

Job Title: Principal, IT Business Analysis (Workstream Lead, MRO and Plant Maintenance)    

Job Code: 32917

Job Location: Melbourne, FL; Salt Lake City, UT; or Rochester, NY

Job Schedule:  9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

Job Description:

The Workstream Lead for SAP Maintenance/Repair/Overhaul (MRO) and Plant Maintenance oversees the implementation and operational support of customer service and facility management modules. Responsibilities include: collaborating with cross-functional teams, designing and delivering innovative solutions to align with L3Harris business objectives, ensuring system stability and performance for production systems, leading SAP support personnel, and contributing to continuous improvement initiatives.

Essential Functions:

• Oversee daily operations and support for SAP MRO and Plant Maintenance modules, ensuring system stability and performance.
• Lead and manage the MRO and Plant Maintenance workstream for a large SAP implementation project, including planning, execution, and post-implementation support.
• Collaborate with cross-functional teams to gather requirements, design solutions, and ensure alignment with business objectives.
• Develop and maintain documentation, including business process flows, system configurations, and user manuals.
• Monitor and manage system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.
• Provide leadership and architectural support to the managed service provider support team
• Assist with prioritization of issue resolution and enhancements for SAP application, and assist with troubleshooting complex issues
• Provide project metrics to support the management of key project milestones and deliverables
• Stay current with new technologies especially within SAP systems to align technologies with the L3Harris business direction
• Build strong internal & external customer relationships by aligning system solutions to our changing business requirements

Qualifications:

• Bachelor’s Degree and minimum 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
• 12 years of experience in SAP, with a proven track record of managing system implementations and operational support.

Preferred Additional Skills:

• Strong knowledge of SAP MRO and Plant Maintenance modules and familiarity with integration points with other SAP modules (ex. FI/CO, SD, PP).
• Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into effective ERP solutions.
• Strong leadership and team management skills, with experience in leading cross-functional teams and managing multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Strong interpersonal skill set, with capability of interfacing and forming strong business partnerships with CHQ, Segment, sector and division leadership and stakeholders.
• Strong presentation skills with the ability to present complex topics to technical and non-technical audiences
• Experience with development of technical solutions to complex problems and driving implementation.
• Strong technical background in business operations – tools and processes.
• Experience working within MRO, Customer Service, Plant Maintenance, Purchasing and Material Management and Master Data, Operations and Planning, and Inventory and Warehouse Management
• Exposure to project management methodologies, including waterfall and Agile

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $139,500-$259,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $121,500-$225,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. 

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