Title:  Associate, Network Control Specialist

Job Title: Associate, Network Control Specialist 

Job Code: 36166

Job Location: Melbourne, FL

Job Schedule: 9/80

Job Description:

• Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
• Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network and perform root cause analysis to determine a plan of action for restoring customer services.
• Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
• Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
• This position is part of an onsite 24x7x365 NOCC environment where working rotating shifts is an essential function of the position as required by business needs. Workday schedule flexibility is required. This position is not eligible for remote work due to secure network access requirements. 
• Periodically support short-term emergency evacuation to local or remote backup facilities.
• CCNA Certification or must obtain within 3 months of start date.

Qualifications:

• To be eligible, applicants must be pursuing a Bachelor’s Degree inTelecommunications, Engineering, Networking, or Information Technology or have completed their Bachelor’s degree within the last 12 months, regardless of age.