Title:  Facilities and Operations Manager

Job Title: Facilities and Operations Manager

Job Code: 31472

Job Location: Lockbourne, OH

Job Schedule: 5/8

Job Description:

We are seeking a dedicated Facilities and Operations Manager to oversee the daily operations of our facilities and manage a dynamic team. This role requires excellent organizational, leadership, and problem-solving skills. The ideal candidate will ensure the smooth functioning of our facilities while fostering a positive work environment.

Essential Functions:

Supervision and Team Management:

• Provide formal supervision to employees.
• Monitor the training and development of staff.
• Conduct performance evaluations and coaching.
• Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities.
• Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines.
• Mentor and coach as needed.

Facility Operations:

• Maintain positive relationships with multiple program staff and conduct meetings on unresolved facility issues.
• Perform facility inspections and quality assurance following local, state, and federal regulations.
• Suggest operational efficiencies, repairs, and upgrade opportunities.
• Manage environmental health and safety procedures for facilities.
• Oversee procurement relationships and invoicing procedures.
• Monitor ordering and receiving of parts.
• Conduct process and procedure training.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues.
• Oversee the effective utilization of space within facilities, ensuring alignment with organizational needs and growth strategies.
• Develop and maintain emergency response plans, ensuring preparedness for incidents like power outages, water main breaks, or natural disasters.

Stakeholder Management:

• Act as a liaison between the facility staff and external program stakeholders.
• Assist and support the team with identifying and implementing cost reduction opportunities by applying e3 principles and tools.
• Comprehensive knowledge and skills pertaining to integration and testing of electronic equipment.
• Experience with handling billing.
• Experience in managing large inventory and warehousing.
• Provide leadership to a 14-person team including integration and test engineers, and engineering technicians.
• Develop procedures and training for Depot, including receiving, testing, and repair of all equipment returned from the field.
• Manage scheduling for integration of cabinet builds, rack builds, and equipment kits over multiple programs.
• Build, configure, and test complete rack and cabinet builds. Coordinate crating and shipping to customer sites.
• Design and implement a comprehensive new hire training program for Field Services new hire technicians.
• Work with third-party logistics companies to manage inventory for multiple programs.
• Collaborate on bid proposals for new business and extend current business.
• Manage inventory for Field Services of test equipment, tools, and truck stock. Coordinate calibration of test equipment.
• Maintain a cross-training program to keep all employees engaged and provide uninterrupted support for all customers.
• Work with the building owner to do upgrades, fixes, and routine maintenance on the building.
• Set up processes and procedures for taking over vendor repair of end-of-life equipment.

Qualifications:

• Bachelor’s Degree and a minimum of 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.

• Ability to obtain a U.S. Government Security Clearance

Preferred Additional Skills:

• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong problem-solving skills and attention to detail.