Title:  Senior Associate, Security Operations

Job Title: Senior Associate, Security Operations(Alarm Technician)

Job ID: 36586

Job Location: Greenville, TX; On-site

Job Schedule: 9/80 (R1), off every other Friday, 1st shift

Job Description:

The Security Associate, Operation Specialist is responsible for installing, maintaining, and troubleshooting security alarm systems, including intrusion detection, video, and access control systems. This role ensures all systems operate effectively to protect personnel, property, and assets. This position supports various UL-certified areas and adheres to compliance standards specified by UL, ICD, and JFAN, NISPOM CFR-32 Part 117.

Essential Functions: 

• Able to be granted and maintain a DoD Top Secret clearance

• Install, configure, and test alarm systems, including Open Storage Area/SAPF/SCIF systems.
• Oversee new alarm installations, including system programming and setup.
• Perform preventive maintenance tests and annual inspections to ensure system reliability.
• Provide technical support and training to users on system operation and procedures.
• Strong Troubleshooting skills related to card readers, doors, gates, and turnstiles.
• Respond to alarms, troubleshoot systems, receivers, and servers, ensuring compliance with ICD-705, NISPOM 32 CFR Part 117 standards.

Access Control Management:

• Administer access control configurations, new card reader installations, and data communication setups.
• Server maintenance background including hardware and software configuration

Video Surveillance Systems:

Install and interface IP cameras with various equipment.

• Respond to video alarms and troubleshoot camera and data loss issues.

Emergency Response:

• Maintain a response time of 4 hours for non-critical alarms and immediate response for critical issues.
• Ensure that all UL certifications and related documentation are accurate and up to date.
• Prepare for annual inspections and audits by UL and DCSA, keeping all necessary records and certifications

Alarm Systems:

• Install and maintain IDS equipment per UL and Industry Standards

Physical Requirements:

• Ability to lift up to 50 lbs. and work in various environments (indoors/outdoors).
• Comfortable working at heights and in confined spaces.
• Capable of operating Boom and Scissor Lifts

Qualifications: 

• Bachelor’s Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience. 
• Required active TS/SCI Security Clearance for certain areas and systems.
• Knowledge of electrical systems, wiring, and low-voltage electronics.
• Familiarity with industry standards and applicable codes (e.g., UL 2050, UL 681, ICD-705, NISPOM 32-CFR Part 117).

Preferred Additional Skills:

• Experience with IP-based security systems and networking.

• Experience in National Industrial Security Systems and Monitoring Station operations
• Strong problem-solving skills and attention to detail.
• Ability to work independently and handle multiple tasks simultaneously.
• Excellent communication and customer service skills.

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