Title:  Specialist, Field Engineering- NC

Job Title: Specialist, Field Engineering 

Job Code: 31274

Job Location: Fayetteville, NC

Job Schedule: 5/8- employee works 5 days a week, 8 hours a day, totaling 40 hours a week

Job Description:

Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures. Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement.

Essential Functions:

• Highly developed support individual contributor.
• Works autonomously.
• May act as a mentor to lower level peers and provide guidance on tasks.
• Makes recommendations for solutions.
• Works on assignments requiring judgment and initiative

Required Qualifications:

• Bachelor’s Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. 
• Must have a current and active Secret, or higher, US Security clearance.

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