Title:  Production Support - Operations Management

Job Title: Production Support - Operations Management

Job Location:  Farnborough, Hampshire

About this opportunity and L3Harris UK

From 11 UK sites, our team of over 1,000 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide.

L3Harris in Farnborough specialist in secure ground and airborne communication and network systems for the US military, international forces and commercial customers.

A few of our employee benefits are:

• Half day finish on a Friday
• 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
• Private medical insurance with optional family cover
• Pension scheme of up to 7% employer contribution
• Life Assurance 4x salary (flexible up to 10x)
• Group income protection
• Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
• Employee assistance program providing mental health and wellbeing support

What the role will involve

This Production Support role plays a critical role in overseeing daily production operations, using judgement to ensure smooth workflow, efficient resource allocation, and consistent high-quality output to defined targets. This includes supporting shop floor staff, managing timekeeping and labour reconciliation, maintaining quality standards, making recommendations, and promoting lean manufacturing techniques. The role acts as the primary point of contact for operational issues on the shop floor and collaborates closely with Operations Management. The production support element of the role accounts for 60% of the postholder’s time. For the remaining 40% of the time the postholder undertakes duties related to Assembly support. 

Key Responsibilities:

Production Oversight & Resource Allocation

• Allocate daily tasks to Assembly Operators, Cell Leaders, and Technicians in line with the production schedule.
• Oversee production output to meet delivery and quality targets.
• Monitor product flow and escalate delays or issues to Operations Management.
• Ensure cell-tooling and resourcing requirements are met
• Monitor lock-up procedures
• Maintain production process boards and ensure shop floor housekeeping (5S+1 standards).

Staff Supervision & Timekeeping

• Indirectly oversee up to 30 Assembly Operators/Cell Leaders/Technicians. Point of contact on shop floor.
• Maintain and update attendance records and weekly attendance sheets.
• Manage staff lateness, absences, and holiday bookings, ensuring alignment with ADP and timecard submissions.
• Provide input for staff performance appraisals and training needs to Operations Management.

Labour Reconciliation

• Ensure accurate labour bookings for all relevant staff.
• Reconcile weekly time and attendance data and report/correct discrepancies.
• Validate contractor timesheets
• Provide overtime approval for weekend work.

Quality Control & Rework Management

• Own and maintain the Build Issues Log.
• Conduct or coordinate QC checks on repaired and reworked assets.
• Liaise with Cell-Leads and Quality Assurance to resolve issues.
• Lead weekly rework review meetings and escalate concerns.

Donor Radios & Asset Tracking

• Update Operations Issues Log weekly with defect and donor unit data.
• Ensure defective assets are clearly labelled with non-conformance details.

Reporting & Data Management

• Maintain accuracy of RMA and SRU Manual Track reports.
• Ensure data integrity and escalate anomalies to management.
• Submit weekly reports on findings, rework, and quality metrics.

Training & Development

• Train and sign off new Assembly Operators.
• Maintain and monitor training matrix to ensure compliance.

Lean & Health & Safety Practices

• Promote and implement lean manufacturing and continuous improvement practices.
• Ensure all staff adhere to health and safety regulations.

Essential Requirements for the Role:

• Proven experience in a production, manufacturing, or operations role.
• Knowledge of manufacturing quality control and rework processes.
• Proficiency in MS Office and familiarity with production reporting tools.
• High attention to detail with the ability to multitask in a dynamic environment.

Additional Skills and Experience:

• Strong interpersonal and communication skills.
• Ability to allocate tasks effectively based on team skills.
• Proactive in identifying and resolving production issues.
• Experience promoting and implementing lean manufacturing principles.
• Capable of acting as the primary point of contact for shop floor operations.

Important to know

Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.