Title:  Field Technician C

Job Title: Field Technician C

Job Code: 30166

Job Location: Shreveport, LA & East Texas Area

Job Schedule: 1st Shift

Job Description:

L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA).  This role will be responsible for support mainly in East Texas, Shreveport LA area.

Essential Functions:

• This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
• Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
• Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, down time, changes and updates.

Network Knowledge / Skills: 

• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
• Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
• Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment:  JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.

Computer Knowledge / Skills: 

• Perform basic software troubleshooting and diagnostics,
• Serve as the point of contact for unresolved problems from the Help Desk or NOC.
• Install hardware and software including operating system and office applications,
• Responsible for providing computer hardware, software and network technical support to end-users,
• Assists with setup and configuration of system hardware and software. 
• Microsoft Office suite.

Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience
• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.
• Ability to obtain a US Government Secret security clearance

Preferred Additional Skills:

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Ability to work from home, in an “on-call” status.
• Capable of lifting 70 pounds
• Willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed. 
• Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
• Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Professional appearance

In compliance with pay transparency requirements, the salary range for this role in Louisiana and Texas is $53,000 - $98,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.