Title: Specialist, Field Flight Test Engineer
Ashburn, VA, US, 20147
Job Title: Specialist, Field Flight Test Engineering
Job Code: 30789
Job Location: Ashburn, VA
Job Description:
L3Harris Agile Development Group is seeking a Field Service Representative (FSR) to join our Test and Evaluation team supporting our family of autonomous unmanned aircraft systems (UAS). The FSR plays a critical hands-on role in both developmental flight test events and end-user integration, testing, and training events. Operating across lab and field environments, the FSR is the primary interface between engineering teams and end-users to ensure mission success.
This is a mission-focused, highly technical position requiring excellent organizational, communication, and problem-solving skills. The role includes system preparation, troubleshooting, maintenance, customer support, and training. The position requires up to 50% travel (Continental United States (CONUS) with potential for occasional Outside the Continental United States (OCONUS)) and the ability to work independently or as part of a dynamic team under varying environmental conditions.
Essential Functions:
- Support developmental flight testing of autonomous unmanned aircraft and serve as a primary contributor to test event success.
- Perform system assembly, inspection, setup/configuration, preflight checkouts, and all maintenance actions to ensure system readiness.
- Set up, configure, operate, and troubleshoot ground control stations, antenna systems, and test support equipment, including software/firmware updates and configuration management.
- Monitor telemetry displays and execute procedures during test missions; participate in and contribute to test briefings and debriefings.
- Provide first-level customer support for end-users via remote and on-site methods, including issue resolution, escalation to engineering, and post-event follow-up.
- Train end-users in the maintenance, operation, and troubleshooting of UAS, associated user interfaces, and proprietary software; ensure user proficiency and understanding.
- Prepare, configure, test, and ship equipment in advance of test events; coordinate field logistics and ensure readiness for deployment.
- Serve as the face of L3Harris to customers, end-users, and test range personnel; maintain professional and effective relationships in all interactions.
- Work collaboratively with engineering teams to provide critical feedback from lab and field experiences and participate in product development and engineering meetings.
- Prioritize and manage tasks across multiple programs, support logistics, and coordinate field operations as needed.
- Use basic computer networking and ability to read and understand schematic diagrams.
- Work ndependently in the field and/or as part of a collaborative team in a fast-paced, mission-focused environment.
- Effective verbal and written communication skills; experience briefing and debriefing technical information to diverse groups.
- Work 12+ hour shifts, including nights, weekends, holidays, and on short notice as operational demands require.
- Travel up to 50% CONUS with the potential for OCONUS travel (~1 week/year).
- Active US DOD TOP SECRET security clearance which requires U.S. Citizenship. Onboarding is contingent upon clearance received/approved.
- Ability to lift 50 lbs. unassisted or 100 lbs. as part of a two-person team.
Qualifications:
- Bachelor’s Degree with a minimum of 4 years of prior related experience OR Graduate Degree with a minimum of 2 years of prior related experience OR High School Diploma or equivalent and a minimum of 8 years of prior related experience.
- Active US DOD TOP SECRET or TS/SCI security clearance. Onboarding is contingent upon clearance received/approved.
- Minimum of 2 years’ experience supporting logistics and coordination for field operations.
- Minimum of 2 years’ experience in role requiring hands-on mechanical, electrical, and troubleshooting skills, including networking fundamentals.
- Experience with software configuration management, firmware updates, file management, and relevant software tools (e.g., Notepad++, PuTTY, WinSCP, FileZilla, MobaXterm, Wireshark, Microsoft Office).
Preferred Additional Skills:
- Excellent organizational skills and demonstrated ability to prioritize tasks across multiple projects and programs.
- Experience with UAS operations, aviation fundamentals, mission planning, and test range operations.
- Experience in a high-tempo, high-consequence environment.
- Demonstrated ability to train and support end-users in complex system operation and maintenance.
- Experience generating work summary and discrepancy reports.
- Practical experience monitoring telemetry data and supporting operational or developmental test events.
- Experience collaborating with engineering teams to provide feedback and suggest improvements for system effectiveness.
- Excellent relationship-building skills with customers and end-users; ability to act as a professional representative of the company.
- Creative problem-solving skills and ability to develop innovative solutions to field issues.
- OSHA requirements and ESD best practices familiarity.
LI-TP1
In compliance with the Equal Pay for Equal Work Act, the salary range for this role is $75,000 - $139,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits including: health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
Nearest Major Market: Washington DC