Title:  Manager, Operations Management - Technical

Job Title: Manager, Operations Management - Technical

Job Code: 24202

Job Location: Anaheim, CA – (Responsibilities must be performed on-site.)

Job Schedule: 9/80 Work Schedule – (Every other Friday is a non-workday.)

Job Description:   

The Technical Services Manager will oversee the technical services team and ensure the efficient and effective assembly of power distribution systems. This role requires a strong background in manufacturing processes, technical expertise in power distribution systems, and exceptional leadership skills. The ideal candidate will be responsible for managing technical projects, providing technical support, and ensuring compliance with industry standards and regulations.

Essential Responsibilities:

• Team Management: Lead, mentor, and manage the technical services team, including engineers, technicians, and support staff; Foster a collaborative and productive work environment; Conduct performance evaluations and provide ongoing training and development opportunities; Directly supervise a staff of highly skilled Test Engineers and Engineering Technicians primarily in support of engineering development and sustainment projects; Participate in regular production support roles as required.
• Project Management: Oversee the planning, execution, and completion of technical projects related to the assembly of power distribution systems; Ensure projects are delivered on time, within scope, and within budget; Coordinate with cross-functional teams to ensure seamless project integration; Participate in engineering design reviews and in the creation of test plans for all resources.
• Technical Support: Provide technical expertise and support to the manufacturing team during the assembly process; Troubleshoot and resolve technical issues related to power distribution systems; Ensure all technical documentation is accurate and up to date; Grow into a subject matter expert in how the test cells’ power and load distribution circuits are constructed and interconnected.
• Quality Assurance: Implement and maintain quality control processes to ensure products meet industry standards and customer specifications; Conduct regular inspections and audits of the assembly process; Address and resolve any quality issues promptly.
• Compliance and Safety: Ensure compliance with all relevant industry standards, regulations, and safety protocols; Develop and implement safety procedures to protect employees and equipment; Stay updated on industry trends and advancements in power distribution systems; Participate in safety programs and ensure team adherence to safety protocols.
• Customer Relations: Work closely with clients to understand their technical requirements and provide tailored solutions; Address customer inquiries and concerns in a timely and professional manner; Maintain strong relationships with key stakeholders.
• Maintenance and Infrastructure: Plan maintenance cycles and manage materials inventory for repairs; Oversee the maintenance and repair of test cell infrastructure; Experience with upgrading or expanding testing facilities in power ranges of 500kW or higher is very desirable; Manage a testing environment that may be a mix of older and newer equipment to optimize facility performance.
• Resource Management: Manage the department to meet company performance goals.
• Address resource needs in terms of personnel and physical equipment. Some overtime or weekend managerial coverage may be necessary to meet critical program goals or customer commitments.

Job Qualification Requirements:  

Bachelor’s Degree and minimum 9 years prior related experience. Graduate Degree with a minimum of 7 years of prior related experience. Preferred degree in Electrical Engineering, Mechanical Engineering, or a related field. In lieu of a degree, a minimum of 13 years of prior related experience.

• United States Citizenship required with ability to obtain and maintain a DoD Security Clearance.
• Experience in a technical management role within a manufacturing environment.
• Strong knowledge of power distribution systems and related technologies.
• Proven experience in project management and team leadership.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficiency in relevant software and tools (e.g., CAD, ERP systems).

Preferred Additional Skills:

• Master’s degree in Engineering or Business Administration.
• Professional Engineer (PE) license.
• Experience with Lean Manufacturing and Six Sigma methodologies.