Title: Field Technician C
Anaheim, CA, US, 92805
Job Title: Field Technician C
Job Code: 25250
Job Location: Anaheim, CA (onsite)
Schedule: 5/40
Job Description:
The Field Technician Performs a variety of maintenance and technical support on products at customer and/or field locations. Works under limited supervision and may be a resource to other employees in areas of expertise.
Essential Functions:
- Installs, operates, maintains, repairs and modifies equipment.
- Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
- Troubleshoots and performs diagnostic test of equipment malfunctions.
- Installs, upgrades and removes products ensuring coordinative engineering field change.
- Maintains effective customer communications and relations.
- May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures.
- Serves as company liaison with customer on administrative and technical matters for assigned projects.
- Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
- Other duties as assigned
- 65% travel domestic/ international
Qualifications:
- Requires fully proficient job knowledge/skills via Trade school or Military school
- Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/associate’s degree with a minimum of 2 years of prior related experience.
Preferred Additional Skills:
- AA/AS preferred
- Strong communication skills (written, verbal, presentation).
- Competent computer skills related to Microsoft office, Excel, Word, and PowerPoint.
In compliance with pay transparency requirements, the salary range for this role in California is $61,000- $113,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
Nearest Major Market: Orange County
Nearest Secondary Market: Anaheim