Title:  Field Technician C

Job Title:  Field Technician C

Job Code: 35118

Job Location: Anaheim, CA

Schedule: 5/40

Job Description: 

The Field Technician Performs a variety of maintenance and technical support on products at customer and/or field locations. Works under limited supervision and may be a resource to other employees in areas of expertise.

Essential Functions:

• Installs, operates, maintains, repairs and modifies equipment.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Troubleshoots and performs diagnostic test of equipment malfunctions.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Maintains effective customer communications and relations.
• May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures.
• Serves as company liaison with customer on administrative and technical matters for assigned projects.
• Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• Other duties as assigned

Qualifications: 

• Requires fully proficient job knowledge/skills.
• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience 65% travel

Preferred Additional Skills:

• Strong communication skills (written, verbal, presentation).
• Competent computer skills related to Microsoft office, Excel, Word, and PowerPoint.
• United States citizen.

In compliance with pay transparency requirements, the salary range for this role is $58,000 - $89,440. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.